What To Do If Your External Hard Drive Fails
Our experts highly recommend discontinuing all usage of the external hard drive if your device shows symptoms of failure. Continuing to power up a potentially failing external hard drive can cause further irreversible damage and result in an unrecoverable scenario.
Hard drives are very delicate devices and any mishandling can be detrimental. This is why we stress the importance of utilizing a data recovery company with state of the art hard drive recovery equipment, trained data recovery engineers, and years of experience in the industry. Our team of professionals stays up to date with the latest advancements in data recovery technology allowing us to make use of the most effective methods available.
Types of External Hard Drive Failures
Logical External Hard Drive Failure
The external hard drive’s internal components are functional, but other complications are causing the data to be inaccessible. The integrity of the data is compromised and the data stored is damaged in some way.
Common causes of logical external hard drive failures include accidental formatting or deletion of files, corrupt or missing partitions, operating system errors, corrupt file system, or a computer virus.
Mechanical External Hard Drive Failure
External hard drives contain internal moving parts. When a mechanical or physical failure occurs, one or more of the internal components has malfunctioned. The drive may be experiencing difficulty spinning or in some cases not spin at all. This will result in data that cannot be accessed unless the drive is opened in a clean room environment and rebuilt mechanically.
Common causes of mechanical external hard drive failures include head crashes, alignment issues, broken motor, or spindle problems.
Have confidence with our experience
We have experience with both common & complex external hard drive failures which allows us to recover your files & information effectively.
Plus, our data recovery team is prepared around the clock to answer your questions and help you every step of the way with your external hard drive data recovery case.
Our External Hard Drive Data Recovery Differentials
Our team has 3,000+ successful data recovery cases!
- 97% Success Rate on Previous External Hard Drive Data Recovery Services.
- No Data, No Charge Policy
- Free Evaluation, No Obligation Quote
- 24/7 Emergency Service
- Streamlined Process Continuously Refined
A+ Data Recovery Service
We’ve achieved an A+ business rating certified by the BBB in data recovery service. Don’t trust unproven businesses with your data.
HIPAA Compliant Recovery
We utilize HIPAA compliant data recovery processes for all of our clients to guarantee that your data remains safe, secure, and free from prying eyes.
SSL Encrypted Data
All your information is encrypted with 256 Bit AES to ensure compliance with the highest levels of data security in the industry.
ISO 5 Class 100 Clean Room
Our ISO 5 Class 100 clean room protects your devices from pollutants and contaminants to give us the greatest chance of data recovery on any device.
24/7 Service
Data recovery cases can be unexpected, so expect us to be there whenever a data disaster strikes. Our experts stand by 24/7 to answer your questions and open a case!
The Proven Data Promise
Even though we can recover your data in over 98% of cases, sometimes it’s just not possible. Our PD promise ensures you never pay a cent if we can’t recover your data.
What clients say about our External Hard Drive Data Recovery Services
